Privacy Policy
The privacy policy describes how Utdanning i Bergen (Study Bergen) is gathering, storing and using personal data. The policy was updated 15 June 2023.
We are committed to safeguarding your privacy. Your personal information should be safe with us regardless of which platform you share it with. All processing of personal data takes place in accordance with Norwegian law.
Personal information is information that can be linked to a person, such as name, phone number, email address, IP address.
About the data controller
The data controller is responsible for the processing of personal data on utdanningibergen.no.
Data controller contact information:
Utdanning i Bergen (Study Bergen)
Email: hei@utdanningibergen.no
Thormøhlens Gate 51, 5006 Bergen
Phone: (+47) 55 58 76 37
Company no.: 874 789 542
The purpose of collecting personal information
Utdanning i Bergen (Study Bergen) collects personal information for the following reasons:
- Filling in forms on any of our platforms.
- Purchasing tickets to any of our events.
- Using our services.
- By corresponding with us by phone, e-mail, online chat or otherwise.
- Registering on one of our platforms.
- Interacting with our platforms (for example, subscribing to newsletters or entering a competition).
- Sharing information on social media from our platforms.
- Reporting a problem or concern with one of our platforms.
The purpose of the collection is to be able to deliver the services ordered, and deliver relevant news and marketing to the registered persons via newsletters.
What information is collected
Types of information we process:
- Your full name.
- Postal address.
- Employer and job title.
- Place of study.
- E-mail address.
- Records of your correspondence with us.
- Phone number(s).
- Username and password.
- Photos and videos.
- Social media account names.
- Payment details.
- And any other information you may share with us or enter into any of our platforms.
Utdanning i Bergen (Study Bergen) also uses cookies on its websites. Read more about this further down in the privacy policy.
How we use the information we have stored about you
- To deliver the service ordered.
- To deliver updated information about our services.
- To ensure that registered participants are entered in the event manifest.
- To ensure that content from our platforms is presented in the most effective manner for you and for your computer and/or your mobile device.
- To administer our platforms for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- To generate statistics about event participation.
- To deliver relevant news and marketing to those registered for newsletters.
- To prevent unwanted or criminal activity. It is very important for us to ensure that Utdanning i Bergen (Study Bergen) is a safe website. Therefore, we do what we can to prevent unwanted or criminal activity. We use several types of data to recognize violations and scams, including IP addresses and cookies.
Who is processing your information
There are several companies that help to process personal information. According to the Personal Data Act, such companies are data processors and process information in accordance with data processing agreements with Utdanning i Bergen (Study Bergen).
The following companies are involved when your information is processed:
- Google - anonymized and aggregated usage information for the use of our digital services.
- Facebook - anonymised and aggregated usage information for the use of our digital services in connection with advertising.
- Apility- for operating web pages, mobile applications and underlying software for ordering tickets via these channels.
Cookies
Our websites use cookies to ensure a good user experience. You can refuse to consent to the storage of non-essential cookies.
If you consent to the storage of analytical cookies, they will be stored in your browser, and generated data and an anonymised version of your IP address will be sent to Google Analytics (see more under Web Analysis).
Cookies cannot be used to identify an individual user.
studybergen.com stores the following cookies in your browser:
|
Name |
Provider |
Purpose |
Expiration |
|---|---|---|---|
| XSRF-TOKEN |
www.studybergen.com |
This cookie enhances visitor browsing security by preventing cross-site request forgery. |
2 hours |
|
utdanningibergen2022_session |
www.studybergen.com |
Contains a unique key that the web server uses to save different states to the user, as well as associating internally stored data with the user when logging in, using forms, etc. |
2 hours |
|
Name |
Provider |
Purpose |
Expiration |
|---|---|---|---|
|
_ga |
|
Contains a unique key that is used to generate statistics on how the user uses the site. |
14 months |
The list of cookies is updated annually and last updated 7 January 2026.
Web analytics
We collect unidentifiable information about visitors at utdanningibergen.no to generate statistics so that we can create a user-friendly site. We cannot track personal information back to the individual user. All data will be anonymized and merged, and will not be processed individually.
We use Silktide Analytics to understand how the website is used. This tool has been developed with privacy in mind and does not use cookies or other tracking methods that store information on your device. Instead, visits are counted using temporary, anonymous session IDs. These are automatically deleted after 24–48 hours. No personal data is stored, and we are therefore unable to identify individuals.
We also use the statistics tool Google Analytics. This tool uses cookies to analyse how our users use our websites. The data generated by the cookie, including an anonymised version of your IP address, is sent to Google and stored on servers in the United States. The information received is subject to Google's privacy policy. Information about traffic on our websites is stored in Google Analytics for 14 months. If you do not wish to contribute to the statistics, you can opt out of this with Google:
Newsletter
Anyone who wishes can sign up to receive our newsletter. In order for us to be able to send you the newsletter, you must register your email address with us. Apility is the provider of the newsletter service. The address lists are owned by StudyBergen, and are not shared with others. If you no longer wish to receive our newsletter, click the “Unsubscribe” link in the actual newsletter or by contacting Study Bergen on hei@utdanningibergen.no
Your rights
Insight
You have the right to receive information about which personal information we process and how we treat it. You can, at any time, request access to the information Utdanning i Bergen (Study Bergen) stores about you.
Correction and deletion
Utdanning i Bergen (Study Bergen) deletes personal data when it is no longer necessary to fulfill the purpose for which it was obtained. This means that as long as you use any of our services, we store the necessary information about you.
Right to data portability
The data subject has the right to obtain copies of the personal data they have provided to Utdanning i Bergen (Study Bergen), the administrators of this website, in a structured, commonly used and machine-readable format.
If you are not satisfied with the way we process personal information or believe that we have violated the privacy policy, you have the right to complain to the Data Inspectorate. You can find more information on how to proceed to complain at www.datatilsynet.no.